Epicure Fresh Store operates this website and its services.
The Fresh Store is a brand operated under Epicure Fresh Store. All refund and cancellation requests for The Fresh Store are handled by Epicure Fresh Store.
Order Cancellation
Orders may be cancelled before they are processed or shipped.
Once an order has been shipped, cancellation may not be possible.
Refund Policy
Refunds are applicable in cases of:
- Damaged products
- Defective products
- Incorrect items delivered
Customers must report such issues within 24 hours of delivery, along with proof (images if applicable).
Refund Processing
Approved refunds will be processed to the original payment method within 5–7 business days.
Non-Refundable Items
Perishable goods or products damaged due to improper handling after delivery may not be eligible for refunds.
Contact Us
Epicure Innovative LLP
Cheranallur, Shop #100
Ernakulam, Kerala – 682034, India
Email: care@thefreshstore.in
Phone: +91 99955 56209